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Ro & Co. Policies
Cancellation policy
Your appointments are very important me, they are reserved especially for you. I understand that sometimes adjustments are necessary; therefore, I respectfully request at least 24 hours notice for cancellations.
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STRICT AND ENFORCED 24 HOUR CANCELLATION POLICY
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Please understand when you forget or cancel your appointment without giving notice, I miss the opportunity to fill that appointment time and clients on my waiting list miss the opportunity to receive services. My appointments are confirmed 24 hours in advance by text message because I know how easy it is to forget an appointment you booked months ago. Since the services are reserved for you personally, a cancellation fee will apply.
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Less than 24 hour notice will result in a charge of $35
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No shows will be required to pay 100% of the booked service amount. If it is your first visit you will no longer be able to book.